IT Change Management
Implement Changes With Minimal Impact and Risks
Get Better at Managing IT Changes Without Missing a Step
- Configure change types, roles, statuses, and templates to manage your change cycle easily.
- Log changes from incidents and problems and track them at every step of the cycle.
- Configure automated workflows and notifications to improve visibility and communication for IT and business stakeholders.
- Assign, measure, and analyze change metrics to continually improve your change management process.
Customize Change Workflow process, Do IT Your Way
- Handle standard, emergency, and critical changes separately with unique and customizable workflows using ServiceDesk Plus.
- Break down changes into eight custom stages, and assign these stages their own statuses.
- Build change workflows with actions like approvals, notifications, and field updates on a drag-and-drop-canvas.
- Associate predefined change templates to preconfigured workflows to instantly trigger a change upon submission.
handle your IT changes
Make Informed Decisions on Changes, Minimize Business Risks
- Make informed decisions to reduce unauthorized, failed, and emergency changes.
- Assess, prioritize, and schedule changes with inputs from the CAB.
- Refer to CMDB relationships to get an integrated view of the IT assets and services impacted by the change.
- Publish announcements from within the change to communicate any planned downtime to end users.
Streamline Change Planning, Approval, and Rollout. No More Unplanned Outages
- Create impact, roll out, and back out plans and implementation checklists.
- Refer to the change management module’s schedule calendar to resolve any conflicts.
- Configure systematic workflows for every stage right from submission to closure to ensure that nothing is missing.
- Initiate projects from within a change or execute simple tasks to roll out the change depending on its complexity.
- Carry out a post implementation review to ensure that there are no further glitches.
Download Useful Resources
Did you know
Our IP backbone is ranked #1 worldwide?
OUR Certifications and Accreditations
Our industry certifications and accreditations that demonstrate our commitment to quality, compliance, and excellence.
These certifications enhance our capabilities and ensure we meet the highest standards in delivering innovative solutions to our clients.
These certifications enhance our capabilities and ensure we meet the highest standards in delivering innovative solutions to our clients.
Penetration Testing Service Licence & Managed Security Operations Centre (SOC) Monitoring Service Licence 
Singapore SBO IMDA 
HK SBO OFCA 
ISO 27001 
ASP（MCMC） 
FCC 214 & FCC 499
CCIE
Cisco Certified Internetwork Expert
CISSP
Certified Information System Security Professional
LPIC
Linux Network Professional Certification
MCSE
Microsoft Certified Solution Expert
PMP
Project Management Professional
HCNA HCNA – R&S HCNA – STORAGE
Huawei Certified Network Associate
ACP
Alibaba Cloud Certified Professional
ACA
Alibaba Cloud Certified Associate
AWS ASSOCIATES
Certified Solutions Architect
Contact Our Experts for
a Free Consultation
Ready to elevate your business with GOIP Group’s services?
Schedule a free consultation with our expert engineers
by calling (65) 6011 6288 or emailing info@goipgroup.com.
Discover tailored solutions and insights that can drive your success.
by calling (65) 6011 6288 or emailing info@goipgroup.com.
Discover tailored solutions and insights that can drive your success.